Legalitas Perjanjian Asuransi Melalui Telemarketing Ditinjau Dari Peraturan Otoritas Jasa Keuangan (Pojk) Nomor 1/Pojk.07/2013 Tentang Perlindungan Konsumen Sektor Jasa Keuangan; Studi Kasus: BNI Life

Rahma Dwi Saputri, M Nadratuzzaman Hosen

Abstract


Abstract

Insurance is a willingness to determine the loss as a substitute for large losses that are not yet certain. Along with technological advancement, the insurance industry has begun to develop and the marketing model has also transformed, initially marketing insurance products are only done face-to-face (conventional) method, but now the method was developed by using the telemarketing method. This study aims to determine how the legality of insurance agreements through telemarketing reviewed from Peraturan Otoritas Jasa Keuangan (POJK) Nomor 1/POJK.07/2013 and also to find out the suitability of the insurance agreement through telemarketing according to the principle of consensual in the agreement law at BNI Life. This research uses normative-empirical research and library research by conducting a study of the applicable laws and regulations that support the results of a study. The results of the study show that the insurance offers made by BNI Life were in accordance with those stipulated in POJK 1/2013. However, in practice, the insurance agreement made when making the offer cannot be a perfect agreement, because the insurance agreement through telemarketing by BNI Life does not fulfil the principle of consensual in the agreement law.

Keywords: Agreement, Insurance, Telemarketing, Legality



Keywords


Agreement, Insurance, Telemarketing, Legality

References


Buku dan Jurnal

Fidhayanti, Dwi. Penyalahgunaan Keadaan (Misbruik Van Omstandigheden) Sebagai Larangan Dalam Perjanjian Syariah, Jurisdictie: Jurnal Hukum dan Syariah Vol. 9 No.2, Malang: Fakultas Syariah UIN Maulana Malik Ibrahim 2018.

Haliwela, Nancy S. Rekaman Pembicaraan Telepon Sebagai Alat Bukti Perjanjian Bank Dengan Nasabah Pada Bancassurance, Jurnal Hukum Acara Perdata Adhaper Vol.1 No.2 Surabaya: Universitas Airlangga, 2015.

Hartono, Sri Redjeki. Hukum Asuransi dan Perusahaan Asuransi, Jakarta: Sinar Grafika, Cetakan ke 2, 1995.

Hazhin, Utiyafina Mardhati; & Gaol, Heru Saputra Lumban. Penyalahgunaan Keadaan (Misbruik van Omstadigheden) dalam Perjanjian Asuransi Melalui Telemarketing, Jurnal Kertha Patrika Vol. 41 No. 2, Surabaya: Fakultas Hukum Universitas Surabaya, 2019.

Hosen, Nadratuzzaman. Analisis Bentuk Gharar dalam Transaksi Ekonomi, Jurnal UIN Syarif Hidayatullah Jakarta, 2009.

Ilyas, Keabsahan Perjanjian Asuransi Melalui Telemarketing Ditinjau Dari Undang-Undang Nomor 11 Tahun 2008, Kanun Jurnal Ilmu Hukumno. 57, Th. Xiv, 2012.

Maggalatung, A.S.; Aji, A.M.; Yunus, N.R. How The Law Works, Jakarta: Jurisprudence Institute, 2014.

Mukri, S.G.; Aji, A.M.; Yunus, N.R. Relation of Religion, Economy, and Constitution In The Structure of State Life, STAATSRECHT: Indonesian Constitutional Law Journal, Volume 1, No. 1. (2017)

Rachman, Muhammad Rizal; Poesoko, Herowati; Yasa, I Wayan. Lahirnya Perjanjian Asuransi Melalui Telemarketing Berdasarkan Putusan Mahkamah Agung Republik Indonesia Nomor 86.K/Pdt/2012, Jurnal Ilmu Hukum Universitas Jember 2017.

Sembiring, Sentosa. Hukum Asuransi, Bandung: Nuansa Aulia, 2014

Syaputra, Ahmad Danu. Cederanya Akad/Perjanjian Dalam Perspektif Fiqh Dan Hukum Positif, Jurnal Syariah Vol.5 No.1, 2017.

Zein, F. "Legislation Fatwa National Sharia Board-Indonesian Council of Ulama (DSN-MUI) In the State Economic Policy," Jurnal Cita Hukum, Volume 6, No. 1 (2018).

Perundang-undangan

Kitab Undang-Undang Hukum Dagang

Kitab Undang-Undang Hukum Perdata

Peraturan Otoritas Jasa Keuangan (POJK) Nomor 1/POJK.07/2013 tentang Perlindungan Konsumen Sektor Jasa Keuangan

Peraturan Otoritas Jasa Keuangan (POJK) No.23/POJK.05/2015 tentang Produk Asuransi dan Pemasaran Produk Asuransi

Undang-Undang Nomor 11 Tahun 2008 tentang Informasi dan Transaksi Elektronik (UU ITE)

Artikel Internet

Sumandoyo, Arbi, Mengelabui Nasabah lewat Marketing Udara, https://tirto.id/mengelabui-nasabah-lewat-marketing-udara-djTt, diakases pada 4 Juli 2019

Alia, Cut Lika, Akad yang Cacat Dalam Hukum Perjanjian Islam, https://media.neliti.com/media/publications/14022-ID-akad-yang-cacat-dalam-hukum-perjanjian-islam.pdf, diakses Pada Tanggal 2 Juli 2019 Pukul 20.42 WIB

https://mediakonsumen.com/tag/bni-life/page/3, diakses pada tanggal 25 Oktober 2019

Hal Harus dibaca di Polis Asuransi Jiwa, https://duwitmu.com/asuransi/6-hal-wajib-dibaca-di-polis-asuransi-jiwa-2/, diakses pada tanggal 25 Oktober 2019

Hasil Wawancara

Prasetyo , Budhi, Underwriting Telemarketing BNI Life Pada tanggal 22 April 2019

Lathif, Azharuddin, Pengurus Dewan Syariah Nasional-MUI, Pada tanggal 11 September 2019




DOI: https://doi.org/10.15408/jlr.v1i2.13874 Abstract - 0

Refbacks

  • There are currently no refbacks.