Purchase Intention of Halal Cosmetics: The Mediating Role of Attitude
Abstract
This study investigates the effect of knowledge, religiosity, and
attitude on purchase intention. A more comprehensive study
model is considered an effort to add to the literature on the study
of halal cosmetics, which is still very limited amid the progress of
the halal cosmetics industry in Indonesia. The millennial sample
was used in this study and then analyzed using SEM. According
to the result, knowledge did not significantly impact purchase
intentions but played an essential role in influencing attitudes.
Meanwhile, religiosity has been proven to significantly impact and
contribute the most to determining purchase intention but was
insignificant in influencing attitudes. Finally, the result also found
that attitudes mediated the influence of knowledge and religiosity
on purchase intention. For this reason, industry players should
pay more attention to religiosity in promoting their products.
Consumers must be given additional knowledge to influence
positive consumer behavior, encouraging purchase intention. The
implication of this study is limited to the millennial sample of
the halal cosmetics product in Indonesia.
JEL Classification: M31, M37
Keywords
References
Abd Rahman, A., Asrarhaghighi, E., & Ab Rahman, S. (2015). Consumers and Halal Cosmetic Products: Knowledge, Religiosity, Attitude and Intention. Journal of Islamic Marketing, 6(1), 148–163. https://doi.org/10.1108/JIMA-09-2013-0068.
Abu-Alhaija, A., Yusof, R., Hashim, H., & Jaharuddin, N. (2017). The Motivational Approach of Religion: the Significance of Religious Orientation on Customer Behaviour. International Journal of Economics, Commerce and Management, 12, 609–619.
Ahmad, A. N., Rahman, A. A., & Rahman, S. A. (2015). Assessing Knowledge and Religiosity on Consumer Behavior towards Halal Food and Cosmetic Products. International Journal of Social Science and Humanity, 5(1), 10–14. https://doi.org/10.7763/ijssh.2015.v5.413.
Ajzen, I., & Fishbein, M. (1980). Understanding Attitudes and Predicting Social Behavior. Prentice-Hall Inc. Englewood Cliffs, New Jersey.
Alam, S. S., Mohd, R., & Hisham, B. (2011). Is Religiosity an Important Determinant on Muslim Consumer Behaviour in Malaysia? Journal of Islamic Marketing, 2(1), 83–96. https://doi.org/10.1108/17590831111115268.
Amalia, F. (2020). The Role of Religiosity on Halal Product Purchasing Decision Case Study: Wardah Cosmetics. Journal of Digital Marketing and Halal Industry, 1(1), 19. https://doi.org/10.21580/jdmhi.2019.1.1.4774.
Amalia, F. A., Sosianika, A., & Suhartanto, D. (2020). Indonesian Millennials’ Halal Food Purchasing: Merely a Habit? British Food Journal, 122(4), 1185–1198. https://doi.org/10.1108/BFJ-10-2019-0748.
Anderson, J. C., & Gerbing, D. W. (1988). Structural Equation Modeling in Practice: A Review and Recommended Two-step Approach. Psychological Bulletin, 103(3), 411-423. https://doi.org/10.1037/0033-2909.103.3.411.
Aoun, I., & Tournois, L. (2015). Building Holistic Brands: an Exploratory Study of Halal Cosmetics. Journal of Islamic Marketing, 6(1), 109-132. https://doi.org/10.1108/JIMA-05-2014-0035.
Ateke, B., & James, D. (2018). Consumer Knowledge and Purchase Intention of Healthcare Product Consumers in Rivers State. Journal of Business and Law Research, 6, 1–7.
Azam, A. (2016). An Empirical Study on Non-Muslim’s Packaged Halal Food Manufacturers. Journal of Islamic Marketing, 7(4), 441–460. https://doi.org/10.1108/jima-12-2014-0084.
Aziz, Y. A., & Chok, N. V. (2013). The Role of Halal Awareness, Halal Certification, and Marketing Components in Determining Halal Purchase Intention Among Non-Muslims in Malaysia: A Structural Equation Modeling Approach. Journal of International Food and Agribusiness Marketing, 25(1), 1–23. https://doi.org/10.1080/08974438.2013.723997.
Bang, H. K., Ellinger, A. E., Hadjimarcou, J., & Traichal, P. A. (2000). Consumer Concern, Knowledge, Belief, and Attitude toward Renewable Energy: An Application of the Reasoned Action Theory. Psychology and Marketing, 17(6), 449–468.
Benyahia, A. (2018). Factors Affecting the Purchase Intention towards Halal Cosmetics. (Unpublished Thesis). School of Management, University of Vaasa.
Bian, X., & Moutinho, L. (2011). The Role of Brand Image, Product Involvement, and Knowledge in Explaining Consumer Purchase Behaviour of Counterfeits: Direct and Indirect Effects. European Journal of Marketing, 45(1/2), 191-216. https://doi.org/10.1108/03090561111095658.
Biscaia, R., Correia, A., Rosado, A. F., Ross, S. D., & Maroco, J. (2013). Sport Sponsorship: The Relationship Between Team Loyalty, Sponsorship Awareness, Attitude Toward the Sponsor, and Purchase Intentions. Journal of Sport Management, 27(4), 288–302. https://doi.org/10.1123/jsm.27.4.288.
Blackwell, R. D., Paul, W. M., & James, F. E. (2006). Attributes of Attitudes: Consumer Behavior. Thompson Press: New York.
Briliana, V., & Mursito, N. (2017). Exploring Antecedents and Consequences of Indonesian Muslim Youths’ Attitude Towards Halal Cosmetic Products: A Case Study in Jakarta. Asia Pacific Management Review, 22(4), 176–184. https://doi.org/10.1016/j.apmrv.2017.07.012.
Cheung, G. W., & Lau, R. S. (2008). Testing Mediation and Suppression Effects of Latent Variables: Bootstrapping with Structural Equation Models. Organizational Research Methods, 11(2), 296–325. https://doi.org/10.1177/1094428107300343.
El-Bassiouny, N. (2014). The One-Billion-Plus Marginalization: Toward a Scholarly Understanding of Islamic Consumers. Journal of Business Research, 67(2), 42–49.
Enders, C. K. (2005). An SAS Macro for Implementing the Modified Bollen-stine Bootstrap for Missing Data: Implementing the Bootstrap using Existing Structural Equation Modeling Software. Structural Equation Modeling, 12(4), 620–641. https://doi.org/10.1207/s15328007sem1204_6
Garg, P., & Joshi, R. (2018). Purchase Intention of “Halal” Brands in India: the Mediating Effect of Attitude. Journal of Islamic Marketing, 9(3), 683–694. https://doi.org/10.1108/JIMA-11-2017-0125.
Ghazali, E., Soon, P. C., Mutum, D. S., & Nguyen, B. (2017). Health and Cosmetics: Investigating Consumers’ Values for Buying Organic Personal Care Products. Journal of Retailing and Consumer Services, 39, 154–163. https://doi.org/10.1016/j.jretconser. 2017.08.002.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate Data Analysis. Prentice Hall. Inc. Upper Saddle River, New Jersey
Hajipour, B., Gharache, M., Hamidizadeh, M. R., & Mohammadian, F. (2015). Raising Halal Cosmetic Awareness Among the Respective Consumers. International Journal of Academic Research in Business and Social Sciences, 5(7), 338–349.
Haque, A., Anwar, N., Tarofder, A. K., Ahmad, N. S., & Sharif, S. R. (2018). Muslim Consumers’ Purchase Behavior Towards Halal Cosmetic Products in Malaysia. Management Science Letters, 8(12), 1305–1318. https://doi.org/10.5267/j.msl.2018.9. 009.
Haro, A. (2018). Determinants of Halal Cosmet-ics Purchase Intention on Indonesian Female Muslim Customer. Journal of Entrepreneurship, Business and Economics, 6(1), 78–91.
Iranmanesh, M., Mirzaei, M., Parvin Hosseini, S. M., & Zailani, S. (2019). Muslims’ Willingness to Pay for Certified Halal Food: an Extension of the Theory of Planned Behaviour. Journal of Islamic Marketing, 11(1), 14–30. https://doi.org/10.1108/JIMA-03-2018-0049.
Ireland, J., & Rajabzadeh, S. A. (2011). UAE Consumer Concerns About Halal Products. Journal of Islamic Marketing, 2(3), 274-283. https://doi.org/10.1108/ 17590831111164796.
Ishak, S., Che Omar, A. R., Khalid, K., Intan, I. S., & Hussain, M. Y. (2019). Cosmetics Purchase Behavior of Educated Millennial Muslim Females. Journal of Islamic Marketing, 11(5), 1055–1071. https://doi.org/10.1108/JIMA-01-2019-0014.
Khan, A., Arafat, M. Y., & Azam, M. K. (2022). Role of Halal Literacy and Religiosity in Buying Intention of Halal Branded Food Products in India. Journal of Islamic Marketing, 13(2), 287-308. https://doi.org/10.1108/JIMA-08-2019-0175
Klerck, D., & Sweeney, J. C. (2007). The Effect of Knowledge Types on Consumer‐Perceived Risk and Adoption of Genetically Modified Foods. Psychology & Marketing, 24(2), 171–193.
Kumar, S. (2005). Exploratory Analysis of Global Cosmetic Industry: Major Players, Technology and Market Trends. Technovation, 25(11), 1263–1272.
Lada, S., Harvey Tanakinjal, G., & Amin, H. (2009). Predicting Intention to Choose Halal Products using Theory of Reasoned Action. International Journal of Islamic and Middle Eastern Finance and Management, 2(1), 66–76. https://doi.org/10.1108/17538390910946276
Lee, N. R., & Kotler, P. (2016). Social Marketing: Changing Behaviors for Good. Sage Publication. London.
Lin, L. Y., & Chen, C. S. (2006). The Influence of the Country-of-Origin Image, Product Knowledge and Product Involvement on Consumer Purchase Decisions: An Empirical Study of Insurance and Catering Services in Taiwan. Journal of Consumer Marketing, 23(5), 248–265. https://doi.org/10.1108/07363760610681655.
Mohd Suki, N., & Mohd Suki, N. (2018). Halal Cosmetic Products: Do Knowledge and Religiosity Affect Consumers’ Attitude and Intention to Use? International Journal of Engineering & Technology, 7(4.38), 764-767. https://doi.org/10.14419/ ijet.v7i4.38.27540.
Moschis, G. P., & Ong, F. S. (2011). Religiosity and Consumer Behavior of Older Adults: A Study of Subcultural Influences in Malaysia. Journal of Consumer Behaviour, 10(1), 8–17. https://doi.org/10.1002/cb.342.
Mukhtar, A., & Butt, M. (2012). Intention to Choose Halal Products: The Role of Religiosity. Journal of Islamic Marketing, 3(2), 108–120.
Nitisusastro, M. (2012). Perilaku Konsumen dalam Perspektif Kewirausahaan. Alfabeta. Bandung.
Permana, D. (2019). Recognizing the Islamic Banking Consumer Behaviour from the Perspective of Product Knowledge, Brand Awareness and Attitude. Journal of Marketing and Consumer Research, 61, 16–22. https://doi.org/10.7176/jmcr/61-03.
Putri, I. S., Daryanti, S., & Ningtias, A. R. (2019). The Influence of Knowledge and Religiosity with Mediation of Attitude Toward the Intention of Repurchasing Halal Cosmetics. Proceedings of the 12th International Conference on Busienss and Management Research (ICBMR 2018).
Said, M., Hassan, F., Musa, R., & Rahman, N. A. (2014). Assessing Consumers’ Perception, Knowledge and Religiosity on Malaysia’s Halal Food Products. Procedia - Social and Behavioral Sciences, 130, 120–128. https://doi.org/10.1016/j.sbspro.2014.04.015.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill Building Approach. John Wiley & Sons. New Jersey.
Shah Alam, S., & Mohamed Sayuti, N. (2011). Applying the Theory of Planned Behavior (TPB) in Halal Food Purchasing. International Journal of Commerce and Management, 21(1), 8–20. https://doi.org/10.1108/10569211111111676.
Smith, K. T. (2011). Digital Marketing Strategies that Millennials Find Appealing, Motivating, or Just Annoying. Journal of Strategic Marketing, 19(6), 489–499. https://doi.org/10.1080/0965254X.2011.581383.
Srivastava, M., & Rai, A. K. (2018). Mechanics of Engendering Customer Loyalty: A Conceptual Framework. IIMB Management Review, 30(3), 207–218. https://doi.org/https://doi.org/10.1016/j.iimb.2018.05.002.
Tajeddini, K., & Nikdavoodi, J. N. (2014). Cosmetic Buying Behavior: Examining the Effective Factors. Journal of Global Scholars of Marketing Science, 24(4), 395–410. https://doi.org/10.1080/21639159.2014.949034.
Teng, P. K., Jamaliah, W., & Jusoh, W. (2018). A Study of Factors Affecting Consumer Purchase Intention Towards Halal Labelled Cosmetics and Personal Care Products in Malaysia. E-Proceeding of The 1st International Conference on Halal Global (ICOHG 2018), 26–27.
Waluyo, M. (2011). Panduan dan Aplikasi Structural Equation Modelling. Indeks. Jakarta
Weaver, G. R., & Agle, B. R. (2002). Religiosity and Ethical Behavior in Organizations: A Symbolic Interactionist Perspective. Academy of Management Review, 27(1), 77–97.
Widarjono, A. (2010). Analisis Statistika Multivariat Terapan. Yogyakarta: UPP STIM YKPN.
Widyanto, H. A., & Sitohang, I. A. T. (2022). Muslim Millennial’s Purchase Intention of Halal-Certified Cosmetics and Pharmaceutical Products: the Mediating Effect of Attitude. Journal of Islamic Marketing, 13(6), 1373-1394. https://doi.org/10.1108/JIMA-04-2020-0117.
Wijaya, T. (2009). Analisis Structural Equation Modelling Untuk Penelitian Menggunakan AMOS. Universitas Atmajaya Press. Yogyakarta.
Wijaya, T., & Mahardika, T. P. (2019). The Effects of Consumer Knowledge and Religiosity on Halal Cosmetics Buying Intention with Consumer’s Attitude as the Mediation Variable. Sumerianz Journal of Business Management and Marketing, 2(11), 130–135.
Williams, K. C., & Page, R. A. (2011). Marketing to the Generations. Journal of Behavioral Studies in Business, 3(1), 37–53.
Wilson, J. A. J. (2014). The Halal Phenomenon: an Extension or a New Paradigm? Social Business, 4(3), 255–271.
Zakaria, Z., Abdul Majid, M. D., Ahmad, Z., Jusoh, Z., & Zakaria, N. Z. (2018). Influence of Halal Certification on Customers’ Purchase Intention. Journal of Fundamental and Applied Sciences, 9(5S), 772-787. https://doi.org/10.4314/jfas.v9i5s.55.
DOI: 10.15408/etk.v21i2.24131
Refbacks
- There are currently no refbacks.
Copyright (c) 2022 Maghfira Rizky Maulani, Nuryakin Nuryakin, Nur Hidayah
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.