Consumer’s Preference and Awareness: Comparative Analysis between Conventional and Islamic Ijarah Auto Financing in Pakistan
Abstract
A healthy banking industry plays a vital role in the economic stability, and banks success depends on its products. Therefore, this study aims at cognizing the consumer’s preference and awareness of Islamic Ijarah over the conventional lease in Pakistan. This research used regression as tools of analysis. The findings indicate that convenience is the prime determinant for preference of Ijarah over the lease. Moreover, all other factors except religion also support in the motivate selection of Islamic banking products. Therefore, it can be concluded that in Pakistan, religion is not the only fact motivates individuals to prefer Ijarah. Based on findings, it is recommended to relevant stakeholders to create more awareness among masses about Ijarah and to further ease out policies in order to harness optimum benefit.
DOI: 10.15408/aiq.v10i2.7106Keywords
References
Abduh, M., & Omarov, D. (2013). Muslim’s Awareness and Willingness to Patronize Islamic Banking in Kazakhstan. Journal of Islamic Banking and Finance. Vol. 30 (3): 16-24.
Abdullah, N. I., & Dusuki, A. W. (2006). Customers’ Perceptions of Islamic Hire-Purchase Facility in Malaysia: An Empirical Analysis. IIUM Journal of Economics and Management. Vol. 14 (2): 177-204.
Ahmad, N., & Haron, S. (2002). Perceptions of Malaysian Corporate Customers Towards Islamic Banking Products and Services. International Journal of Islamic Financial Services. Vol. 3(4): 13-29.
Amin, H. (2007). Borneo Islamic Automobile Financing: Do Demographics Matter? Labuan e-Journal of Muamalat and Society. Vol. 1: 68-81.
Avkiran, N.K. (1999). Quality Customer Service Demands Human Contact. International Journal of Bank Marketing. Vol. 17(2): 61-74.
Bashir, A. (1999). Risk and Profitability Measures in Islamic Banks: The Case of Two Sudanese Banks. Islamic Economic Studies. Vol. 6: 1-24.
Chhapra, I. U., & Bhutto, S. (2013). An Empirical Investigation on Perception of Post-Graduate Students towards Islamic Finance in Islamic Republic Of Pakistan. Asian Journal of Research in Banking and Finance. Vol. 3(12): 68-80.
Dusuki, A. W., & Abdullah, N. I. (2007). Why Do Malaysian Customers Patronise Islamic Banks?. International Journal of Bank Marketing. Vol. 25(3): 142-160.
Erol, C., & El-Bdour, R. (1989). Attitudes, Behaviour, and Patronage Factors of Bank Customers towards Islamic Banks. International Journal of Bank Marketing. Vol. 7(6): 31-37.
Gerrard, P., & Cunningham, J. B. (1997). Islamic Banking: a Study in Singapore. International Journal of Bank Marketing. Vol. 15(6): 204-216.
Hassan, N. (2011). Issues and Challenges of Consumer Financing in Pakistan. (Unpublished Master Thesis). Sweden: University West.
Hegazy, I. (1995). An Empirical Comparative Study Between Islamic and Commercial Banks’ selection criteria in Egypt. International Journal of Commerce & Management. Vol. 5(3): 46-61.
Idris, R. A., Naziman, K. N., Januri, S. S., Asari, F. A., Muhammad , N., Sabri, S. M., & Jusoff, K. (2011). Religious Value as the Main Influencing Factor to Customers Patronizing Islamic Bank. World Applied Sciences Journal. Vol. 12 (Special Issue on Bolstering Economic Sustainability): 8-13.
Karim, F. (2012). Customer Satisfaction and Awareness of Islamic Banking Products and Services in Pakistan. Interdisciplinary Journal of Contemporary Research in Business. Vol. 4(4): 384-401.
Kaufman, G.G. (1967). A Survey of Business Firms and Households View of a Commercial Bank. Report to the Federal Reserve Bank of Chicago. Appleton: University of Wisconsin, Madison, WI.
Khattak, N. A., & Rehman, K. U. (2010). Customer Satisfaction and Awareness of Islamic Banking System in Pakistan. African Journal of Business Management. Vol. 4(5): 662-671.
Laroche, M., Rosenblatt, J., & Manning, T. (1986). Services Used and Factors Considered Important in Selecting a Bank: an Investigation Across Diverse Demographic Segments. International Journal of Bank Marketing. Vol. 4(1): 35-55.
Ling, K. L., Ling, K. M., Pey, L. S., & Hui, Z. W. (2012). Awareness of Islamic Banking Products and Services among Non-Muslims in Malaysia. (Unpublished Bachelor Thesis). Malaysia: Universiti Tunku Abdul Rahman.
Martenson, R. (1985). Consumer Choice Criteria in Retail Bank Selection. International Journal of Bank Marketing. Vol. 3(2): 64-75.
Mason, J.B., & Mayer, M. L. (1974). Differences Between High-and-Low-Income Savings and Checking Account Customers. The Magazine of Bank Administration. Vol. 65: 48-52.
Masood, S., Rehman, S., & Rehman, C. A. (2014). Cognizing Customer Awareness and Perception of Islamic Banking Products in Pakistan. International Journal of Operations and Logistics Management. Vol. 3(4): 322-336.
Naqvi, N. A., & Perveen, A. (2014). Analysis of Growth of Ijara Investment in Pakistan. KASBIT Business Journal (KBJ). Vol. 7(2): 21-34.
Naser, K., Jamal, A., & Al-Khatib, L. (1999). Islamic Banking: a Study of Customer Satisfaction and Preferences in Jordan. International Journal of Bank Marketing. Vol. 17(3): 135-50.
Omer, H. (1992). The Implications of Islamic Beliefs and Practice on the Islamic Financial Institutions in The UK: Case Study of Albaraka International Bank UK. (Unpublished Dissertation). Leicestershire: Loughborough University.
Raza, A., Akram, M., & Alam, H. M. (2011). Financial Performance of Leasing Sector. The Case of Pakistan. Interdisciplinary Journal of Contemporary Research in Business. Vol. 2(12): 339-345.
Razi, N. (2014). Islamic Banking System and Mode of Leasing: A Comparative Analysis in the Light of Maqasid al-Shari’ah. Cultural and Religious Studies. Vol. 2(6): 349-359
Rizwanullah., Ullah, I., Khan, M., Ali, A., & Shah, F. A. (2012). A Critical Review of Car Ijarah in Pakistan: A Case Study of Car Ijarah Offered by Meezan Bank Limited Pakistan. Retrieved from: https://www.researchgate.net/publication/254935510 _A_Critical_Review_of_Car_Ijarah_in_Pakistan_A_Case_Study_of_Car_ Ijarah_Offered_by_Meezan_Bank_Limited_Pakistan
Sabir, S. (2008). Prospects of Ijarah in Banking Sector of Pakistan. Retrieved from SSRN: https://ssrn.com/abstract=1308826.
Srouji, A. F., Halim, M. S. A., Lubis, Z., Hamdallah, M. E. (2015). Determinants of Bank Selection Criteria’s in Relation to Jordanian Islamic and Conventional Banks. International Journal of Economics, Commerce and Management. Vol. 3(10): 294-306.
Zaher, T. S., & Hassan, M. K. (2001). A Comparative Literature Survey of Islamic Finance and Banking. Financial Markets, Institutions & Instruments. Vol. 10: 155-199.
Zubair, H. M., & Chaudhary, N. G. (2014). Islamic Banking in Pakistan: A Critical Review. International Journal of Humanities and Social Science. Vol. 4(2): 161-176.
DOI: 10.15408/aiq.v10i2.7106
Refbacks
- There are currently no refbacks.