Issue Title
Vol 6, No 2 (2016) Determinan Kepuasan Pelanggan Pada Penyewaan Lapangan Centro Futsal Cabang Daan Mogot Abstract  PDF
Dwi Susanto, Mhd Ichwan Hamzah
Vol 6, No 2 (2016) Tingkat Kepuasan Nasabah Terhadap Kualitas Layanan Perbankan Syariah di Yogyakarta Abstract  PDF
Putri Dwi Cahyani
Vol 9, No 1 (2019) Pengaruh Implementasi Sistem Manajemen Mutu ISO 9001:2015 Terhadap Kepuasan Peserta (Pelanggan) Dengan Mediasi Kualitas Layanan Abstract  PDF
Erna Nur Ma'sumah, Layaman Layaman
Vol 8, No 1 (2018) Loyalitas Merek Pada Jasa Penerbangan: Suatu Studi Empiris Abstract  PDF
Kevin Susanto, Hansel Ferdinand, Revel Gunawan, Sabrina O Sihombing
Vol 8, No 1 (2018) Electronic Word of Mouth (E-Wom) of Transportation Application Consumers in Indonesia: Which Factors That Are Matter Abstract  PDF
L. Leonnard, Etty Susilowati
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