Usability Testing of the Oase UIN Jakarta Website Using the Cognitive Walkthrough Approach

Abstract

In the Information Technology and Data Base Center of UIN Syarif Hidayatullah Jakarta, increasingly rely on technology to simplify and improve the flow of their activities. The development of various products, especially websites, is a clear example of how technology plays a key role in automating business processes, from data management to internal and external communications. This research focuses on testing the usability of the UIN Jakarta Religion, Science and Research Olympiad (OASE) website using the cognitive walkthrough method. The research object is the OASE website, which has never undergone a usability evaluation before. The method used in this research is cognitive walkthrough, a qualitative approach that examines the effectiveness and efficiency of websites in completing task scenarios. The aim of this research is to understand the extent to which the OASE website can provide a good user experience, focusing on the successful completion of tasks, the time required, the number of errors that occur, and user satisfaction. It is hoped that the results of this research can provide concrete recommendations for improving the quality of the OASE website based on input from users.