Design Thinking for Creating an Increased Value Proposition to Improve Customer Experience. ETIKONOMI, [S. l.], v. 17, n. 2, p. 265–274, 2018. DOI: 10.15408/etk.v17i2.7311. Disponível em: https://journal.uinjkt.ac.id/etikonomi/article/view/7311. Acesso em: 7 mar. 2026.