Dampak E-Servive Quality Terhadap E-Satisfaction Serta Implikasinya Pada Online Repurchase B2C Shopee.com. Esensi: Jurnal Bisnis dan Manajemen, [S. l.], v. 10, n. 1, p. 109–118, 2020. DOI: 10.15408/ess.v10i1.15861. Disponível em: https://journal.uinjkt.ac.id/esensi/article/view/15861. Acesso em: 28 feb. 2026.