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Issue	Title

Vol 6, No 2 (2016)	Tingkat Kepuasan Nasabah Terhadap Kualitas Layanan Perbankan Syariah di Yogyakarta	Abstract PDF
Putri Dwi Cahyani

Vol 6, No 2 (2016)	Determinan Kepuasan Pelanggan Pada Penyewaan Lapangan Centro Futsal Cabang Daan Mogot	Abstract PDF
Dwi Susanto, Mhd Ichwan Hamzah

Vol 10, No 1 (2020)	Passenger Loyalty Analysis: Case Study on Indonesian Commuter Trains	Abstract PDF
Nazwirman Nazwirman, Zainal Zawir Simon

Vol 9, No 1 (2019)	Pengaruh Implementasi Sistem Manajemen Mutu ISO 9001:2015 Terhadap Kepuasan Peserta (Pelanggan) Dengan Mediasi Kualitas Layanan	Abstract PDF
Erna Nur Ma'sumah, Layaman Layaman

Vol 8, No 1 (2018)	Loyalitas Merek Pada Jasa Penerbangan: Suatu Studi Empiris	Abstract PDF
Kevin Susanto, Hansel Ferdinand, Revel Gunawan, Sabrina O Sihombing

Vol 8, No 1 (2018)	Electronic Word of Mouth (E-Wom) of Transportation Application Consumers in Indonesia: Which Factors That Are Matter	Abstract PDF
L. Leonnard, Etty Susilowati

Vol 10, No 1 (2020)	The Effect of Service Quality, Corporate Image, and Price Perceived in Creating Customer Satisfaction and Loyalty on Education Business	Abstract PDF
Slamet Heri Winarno, Aloysius Rangga Aditya Nalendra, Bryan Givan

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