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Issue	Title

Vol 7, No 1 (2017)	Determinan Kepuasan Pelanggan Pada Produk Pertamina Lubricants	Abstract PDF
Berto Mulia Wibawa, Iwan Vanany, Fakhri Anggara

Vol 8, No 2 (2018)	Determinan Loyalitas Pelanggan pada Operator Telepon Selular	Abstract PDF () PDF
Slamet Heri Winarno, Bryan Givan, Y. Yudhistira

Vol 6, No 2 (2016)	Determinan Kepuasan Pelanggan Pada Penyewaan Lapangan Centro Futsal Cabang Daan Mogot	Abstract PDF
Dwi Susanto, Mhd Ichwan Hamzah

Vol 10, No 1 (2020)	The Effect of Service Quality, Corporate Image, and Price Perceived in Creating Customer Satisfaction and Loyalty on Education Business	Abstract PDF
Slamet Heri Winarno, Aloysius Rangga Aditya Nalendra, Bryan Givan

Vol 9, No 1 (2019)	Pengaruh Implementasi Sistem Manajemen Mutu ISO 9001:2015 Terhadap Kepuasan Peserta (Pelanggan) Dengan Mediasi Kualitas Layanan	Abstract PDF
Erna Nur Ma'sumah, Layaman Layaman

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